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Gift Card Program Terms and Conditions

Hand & Stone Gift Card Program Terms and Conditions – Corporate Online Sales Only

Except as otherwise provided by law, these Terms and Conditions apply to all Gift Cards purchased online through the Hand & Stone national webstore (“CORPORATE Webstore”). Cards purchased on the CORPORATE Webstore are issued by and the sole responsibility of HS Card Services, Inc., a Pennsylvania Corporation. You can identify CORPORATE Webstore gift cards when you see the name CORPORATE in the preselected SPA field and no specific SPA has been selected. Your use or purchase of a Hand & Stone branded Gift Card, Gift Certificate or other stored value product (collectively, “Gift Cards”) from CORPORATE Webstore indicates your acceptance of these Terms and Conditions:

 

  1. Except as otherwise stated below, Gift Cards can be used at any Hand & Stone location nationwide. Service and prices may vary by location.
  2. Maintenance, dormancy or service fees do not apply to balances on Gift Cards. Online Gift Cards have no expiration dates.
  3. Hold your Gift Cards securely. Gift Cards that are lost or stolen cannot be replaced and Hand & Stone shall not be responsible for lost or stolen cards.
  4. Gift Cards may only be redeemed for products or services. Cannot be redeemed for cash or credit, except to the extent required by law. Gift Cards may not be used to pay monthly membership fees. Gift Card sales are final and non-refundable. Prices are subject to change. Rates and services may vary by location.
  5. From time to time, you may be awarded with or receive “rewards,” “promotional gift cards”, “credits”, “vouchers”, “Groupons,” “BOGO (Buy One Get One)” or similar physical or electronic gift cards for no additional payment (collectively, “Promotional Cards”). Promotional Gift Cards may have expiration dates, delayed activation dates or may be subject to additional restrictions or exemptions as provided on the Promotional Cards themselves or any packaging or other written materials that accompany such Promotional Cards or any applicable law.
  6. Purchase amounts that exceed the value of the tendered Gift Card will require an additional payment for the balance due.
  7. Gift Cards only valid in the U.S. and may not be redeemed at locations in Canada. Gift Cards issued in Canada are not valid in the U.S.
  8. HS Card Services, Inc. reserves the right to change the terms of the Gift Card program at any time or to contract with another party to administer this program.
  9. HS Card Services, Inc. is incorporated in Pennsylvania and the purchase and sale of Gift Cards issued by HS Card Services, Inc. shall be deemed to be in Pennsylvania and shall be subject to the laws and regulations of Pennsylvania.
  10. We may deactivate, cancel or suspend any Gift Card if we suspect fraud, unlawful activity or improper Gift Card use. You agree that you will not use a revoked Gift Card. Gift Cards may not be resold except as prohibited by law. Gift Cards are not valid, will not be honored, and we will not be liable if obtained from unauthorized sellers or resellers, including through internet auction sites or if we reasonably believe that the use is unauthorized. fraudulent or otherwise unlawful.
  11. No more than a total of $500 in Gift Cards may be redeemed per day, and no more than a total of $1500 in Gift Cards may be redeemed per calendar month.
  12. On service or package gift cards, service durations include time for cleaning, dressing, and consultation.

Hand & Stone Gift Card Program Terms and Conditions – in Spa and Local Online Sales Only

Except as otherwise provided by law, these Terms and Conditions apply to all Gift Cards purchased at a Hand & Stone Massage and Facial Spa or online from a Spa’s specific online store. You can identify the issuing online spa when you see the name of that spa in the preselected SPA field. Cards purchased in spa or from a spa’s specific online store are issued by and the sole responsibility of the independently owned and operated franchise. Your use or purchase of a Hand & Stone branded Gift Card, Gift Certificate or other stored value product (collectively, “Gift Cards”) from a Hand & Stone Massage and Facial Spa indicates your acceptance of these Terms and Conditions:

 

  1. Except as otherwise stated below, Gift Cards can be used at any Hand & Stone location nationwide. Prices are subject to change. Rates and services may vary by location.
  2. Gift Cards issued after November 21, 2012 have no expiration dates.
  3. Maintenance, dormancy or service fees do not apply to balances on Gift Cards, except in DE, MO, and NY, where a service fee of 2.5% of the outstanding balance is charged monthly starting the 13th month after issuance and TX, where a service fee of 4.2% of the outstanding balance is charged monthly starting the 13th month after issuance.
  4. Hold your Gift Cards securely. Gift Cards that are lost or stolen cannot be replaced and Hand & Stone shall not be responsible for lost or stolen cards.
  5. Gift Cards may only be redeemed for products or services. Cannot be redeemed  for cash or credit, except to the extent required by law. Gift Cards may not be used to pay monthly membership fees. Gift Card sales are final and non-refundable.
  6. From time to time, you may be awarded with or receive “rewards,” “promotional gift cards”, “credits”, “vouchers”, “Groupons,” “BOGO (Buy One Get One)” or similar physical or electronic gift cards for no additional payment (collectively, “Promotional Cards”). Promotional Gift Cards may have expiration dates, delayed activation dates or may be subject to additional restrictions or exemptions as provided on the Promotional Cards themselves or any packaging or other written materials that accompany such Promotional Cards or any applicable law. The full value of the Promotional Card must be used in one visit and no partial value may be carried forward.
  7. Purchase amounts that exceed the value of the tendered Gift Card will require an additional payment for the balance due.
  8. Gift Cards only valid in the U.S. and may not be redeemed at locations in Canada. Gift Cards issued in Canada are not valid in the U.S.
  9. Hand & Stone reserves the right to change the terms of the Gift Card program at any time or to contract with another party to administer this program.
  10. On Service or Package Gift Cards, service durations include time for cleaning, dressing, and consultation.